This guide aims to help people supporting the COVID-19 response integrate basic psychosocial support skills into their work, to support the well-being of people they come into contact with during the pandemic. The guide is for health and social workers; emergency responders; people working in food stores, public transport, funeral parlours and pharmacies; employers and managers; and people who are providing support to vulnerable family members or members of their community.
The illustrated chapters provide practical advice for taking care of one’s own mental well-being, communicating with empathy, offering practical support and helping people suffering from stress or severe distress. Case studies and tips to remember are included throughout.